100 % Maintaining full functionality and best IoT prospects
“Needless to say that we’ve not been excited when the discontinuation of the GSM modem was announced, but INSYS icom supplies an innovative replacement unit and is always available for expert support – both has convinced us. Moreover, we’ve created a forward-looking basis for further developments together to provide our customers with additional benefits in the next years as well.
Therefore, we’re still relying on INSYS icom!
Oliver Berger
Group Manager – Development & Engineering Engineered Solutions
Kärcher, Winnenden
Kärcher, Winnenden
Values for Kärcher
DThe controls of the portal and self service washing plants of Kärcher generate detailed service and failure messages to ensure high availability of the washing plants. These messages are immediately transmitted to the operator and the service staff of Kärcher via SMS and e-mail.
Quite useful: Statistical data of the plant can be read out and remote operations can be executed from remote via SMS.
Need for action occurred in 2015: Kärcher had to procure a replacement for e discontinued GSM modem in the Remote Diagnostic System RDS I.
Kärcher has defined the following objectives:
INSYS icom offered a replacement unit with the cellular router IMON-G100 – that did not fit at first sight.
However, the IMON-G100 was the perfect replacement unit for this migration scenario at closer inspection since it offers the interfaces used before (RS232, twi digital inputs and outputs each).
It goes without saying that the new cellular router of INSYS icom can easily be configured via the LAN port using a web browser. This renders the separate configuration software HSComm that was necessary for GSM modems so far unnecessary.
The INSYS Sandbox for edge computing makes the INSYS Smart Device IMON-G100 special. This is a programmable Linux environment in the router for customer-specific Device Apps. The Kärcher app processes PLC data and generates messages and pulse sequences.
Therefore, all functions of the previous GSM modem could be realised via app in the new cellular radio.
“Our prerequisite was to ensure our high service quality. Only if our service staff knows the actual operating conditions of the customer’s plants, they’ll know where the problem is and are able to bring the proper spare part with the first customer visit already.
Needless to say that we’ve not been excited when the discontinuation of the GSM modem was announced, but INSYS icom supplies an innovative replacement unit and is always available for expert support – both has convinced us. Moreover, we’ve created a forward-looking basis for further developments together to provide our customers with additional benefits in the next years as well. Therefore, we’re still relying on INSYS icom!””
Oliver Berger
Group Manager – Development & Engineering Engineered Solutions
Kärcher, Winnenden