„I would like to take this opportunity to praise the great cooperation. This applies on the one hand to the smooth running of the project, but above all to the telephone support that is always available. The colleagues were able to support and resolve all our problems. Furthermore, Mr. Bergler’s dedication to the problems with our foreign SIM cards was outstanding. These are clear indications that the decision to use the INSYS icom product was absolutely right.“

“(…) The unpleasant situation with the Covid 19 pandemic at the beginning of this year greatly complicated the construction and subsequent launch of several machines at a Chinese customer.
Together with our Chinese partner, we decided to solve this complicated situation with intensive support through remote diagnostics.
Another complication that needed to be resolved is the annoying fact that the VPN connection to China is very often interrupted by a Chinese firewall.
To ensure a high quality, uninterrupted connection through the Chinese firewall, we decided to use the icom Connectivity Suite (iCS).
We have recently successfully launched this project and our VPN connection to China works fast and is very reliable.”

“We are very pleased to be working with the extremely competent team at INSYS icom. Their products are perfectly adapted to our application for smart gas grids. We particularly appreciate their high level of reliability.”

“For many years we have been using MoRoS and EBW series routers in our INSYS icom technologies to implement remote management. When we won a contract in China in 2019, we were looking for a reliable, fast solution for setting up a VPN connection through a Chinese firewall. Thanks to the direct passage through the Chinese firewall, the specially optimized icom Connectivity Suite – VPN service ensured smooth running of the VPN connection and saved us considerable costs.”