Discover our innovative Plug & Play remote maintenance solution, which gives you seamless access to your customers’ systems around the globe while maximising efficiency and IT security. Find out how our remote maintenance solutions can help you optimise your operating processes, save costs and make global service calls more efficient.
Remote maintenance of machines – simple, secure, cost-efficient
Ensure smooth operation for your customers
through plug & play remote maintenance:
Seamless integration: Our compatibility with various control systems
Siemens S7
WAGO
Beckhoff
Saia Burgess
Omron
Phoenix Contact
Schneider Electric
ABB
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Network segmentation in the machine and production network
Our solution optimises security and reliability for you and your customers
Monitoring of IT and OT
Everything in view at all times for greater efficiency
Device2Cloud
Machine data in the cloud with the INSYS icom solution
MES / ERP
Machine data in the local IT location
Solution portfolio for remote machine maintenance
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Your added value with INSYS icom
Subnets
Segmentation of the system networks into several sub-networks for increased IT security.
For experts and beginners
Modern user interface, ease of use, guided quick start wizard
Stateful firewall
Finely adjustable stateful firewall.
Worldwide remote maintenance access
Scalable VPN service for maximum security. Legally compliant solution to China. Granular access and rights management.
Web proxy function
Access to web interface e.g. of video cameras without VPN client from smartphone, tablet and browser.
Analyse & Debugging tools
Tools for analysing the network: ping/icmp, tcpdump, traceroute, …
Interfaces
In addition to Ethernet, analogue and digital IOs as well as serial interfaces (e.g. Modbus) are available.
Container Runtime
Installation of own software applications and scripts. Router as mini IPC in the machine.
All products and services are also regularly tested by an independent organisation. You can find out morehere.
Success components for a smart and secure remote maintenance solution
Networking, data transmission and operational reliability thanks to integrated solutions from INSYS icom