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Technical support

Technical support – defective device (RMA)

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Defective device (RMA)

If you would like to complain about one of our solutions or return it for other reasons, you first need a return shipping number (RMA number). Before shipping, please request this number from our Customer Service Center using the contact options listed below.

Our support team will be happy to provide you with information about the return process.

Hotline – contact data

Our Customer Service Center supports you:

in your planning

in start-up operations

with malfunctions

+49 (0) 941 58692-661

support@insys-icom.de

Available: Monday – Friday from 8:00-12:00 and 13:00-17:00

+49 941 58692-444

info@insys-icom.de

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