Technical support – defective device (RMA)
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The iCS - VPN is a remote access service for simple and secure networking of sites, systems or mobile devices via a VPN network.
The iRM enables rollouts of device firmware, configurations, security certificates and applications including logging.
Here you get access to our Partner Portal – become a part of our network now!
If you would like to complain about one of our solutions or return it for other reasons, you first need a return shipping number (RMA number). Before shipping, please request this number from our Customer Service Center using the contact options listed below.
Our support team will be happy to provide you with information about the return process.
Our Customer Service Center supports you:
Available: Monday – Friday from 8:00-12:00 and 13:00-17:00