5-year manufacturer warranty* –
We set standards for quality that lasts
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The iCS - VPN is a remote access service for simple and secure networking of sites, systems or mobile devices via a VPN network.
The iRM enables rollouts of device firmware, configurations, security certificates and applications including logging.
Here you get access to our Partner Portal – become a part of our network now!
We are convinced of the outstanding quality and long-lasting performance of our products and would like to pass this certainty on to you. We therefore offer an extended 5-year manufacturer warranty* for all industrial routers purchased from 1 January 2025.
For details of our manufacturer warranty*, please refer to the binding:
Purchase one or more routers directly from INSYS icom or one of our partners/dealers.
Register each device free of charge within 12 months using the following online form. Have the data from your proof of purchase ready (device number, etc.).
After your details have been checked, you will receive a warranty certificate for each registered device by e-mail. The manufacturer warranty then applies from the date of the proof of purchase.
Essentially, all INSYS icom routers can be registered. However, only our standard products (MRX, MIRO, ECR, SCR) can be registered directly via our website. If you would like to register another INSYS icom device, please contact us at warranty@insys-icom.de.
Yes, MRcards belong to the MRX series and can be easily registered by selecting this router series in the form above.
The registration of suitable devices for the manufacturer warranty* is reserved exclusively for end customers.
You can easily register up to 20 routers directly using the form above. If you purchase more than 20 devices, we will be happy to assist you with the registration process. Please simply send an e-mail to warranty@insys-icom.de.
You may publish all information on the manufacturer warranty* described on our website without restriction. Just make sure that you also provide the detailed terms and conditions or link to our manufacturer warranty page.
From development to operation, our focus is on extremely
high quality for industrial use. Find out more!