Processing heating fault messages automatically

10 to 20 hours time advantage for on-call service

A seven month endurance test was successful in all respects: The routers are very reliable and the support by INSYS is extraordinary. We’ll develop new markets primed like this.

Walter Walzl
Management Assistant – Engineering and development
Meßtechnik GmbH & Co KG, Feldkirchen near Graz

Value for Meßtechnik GmbH & Co KG

  • Automatic fault reporting yields 10-20 hours time advantage

  • Service knows fault prior to customer

  • Suitable spare parts thanks to detailed failure reporting

  • Stress-free on-call service

he heat station operation includes troubleshooting besides operational management. Failures often remain unnoticed during daytime if the heating failed at night and there was still enough warm water for a shower in the morning.

If tenants complain after returning from work, repair services must be organised under pressure.